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Job Description

• Provide account data to the Sales Manager for developing a sales plan and monitoring its implementation.


• Leadership/membership of virtual account teams to meet targets for profitability and revenues.


• Develop regional contact strategies and regional account development plans (ADP) for each of the allocated accounts.


• Develop a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed.


• Exercise thought leadership at Board level within the allocated accounts, demonstrating an understanding of the business strategies and communications dependencies of the customer; and presenting the compelling value proposition of Telecel Enterprise Sales.


• Identify sales training and development needs and management skills enhancement for self and the virtual account team.


• Ensure integrated channel management, supported by appropriate systems such as CRM; use knowledge management to increase the professionalism of account management.


• Full integration of quality management processes within all sales activities for the allocated accounts, ensuring effective deployment on a day-to-day basis.


• Use relevant metrics and measures to routinely monitor progress against targets and take appropriate action to ensure targets are met or exceeded.


• Provide sales performance data to support management decision-making.


• Ensure full compliance with telecommunications license provisions, sector regulations and competition laws.


• Maintain effective working relationships with internal and external suppliers and with account teams in Telecel Ghana Head Office.

• Business studies degree or equivalent


• 3 years’ experience of sales /account management in an enterprise solution (preferably in Telecoms)


• Consultative-based selling skills

• Performing through our people


• Have effective decision-making skills and the ability to work with virtual teams


• Effective team member, working towards the attainment of team goals


• Ability and willingness to learn and to apply learning in new situations


• Ability to apply creativity, collaboration, innovation and take the initiative


• Putting customers first


• The ability to design and build customer centric structures and processes

Apply Here